FAQ
Getting Started
- How do I customize packing slips and confirmation emails?
- How do I get started if I was previously using Monsoon?
- Do I need to have separate accounts with all of the marketplaces or will Fillz set those up for me?
- Which marketplaces are supported?
- How am I billed for using Fillz?
- I have my own website. Can Fillz manage the inventory there?
Adding/Configuring Marketplaces
Inventory
- If I have inventory on Amazon, how do I add it to Fillz?
- What if I don’t have my inventory in a database?
- Can I sort my inventory?
- Can I browse and upload a file from my desktop?
- Can I add one listing or multiple listings directly to the Market?
- Which inventory formats do you support?
Re-Pricing / Filtering Inventory
Orders
- What is the purpose of the different Order Statuses?
- For which markets do I confirm orders?
- Can I request extra charges for my AbeBooks orders through Fillz?
- How do I download orders to my computer?
- Will I get a refund for cancelled orders?
- Why are orders showing on the Marketplace but not on Fillz?