Data Retention Policy

Inventory, order, and invoice data will be stored until the closure date of June 30, 2020. It will be deleted after this date. For help exporting this data out of Fillz before the closure date, see our FAQ.

Files in Fillz FTP accounts will be stored for 60 days, then deleted. Please ensure you are downloading your files and reports on a regular basis to avoid losing any data.

The following buyer details will be removed from Amazon orders 30 days after an order is received:

    • Buyer name
    • Buyer email
    • Billing address (street, city, zip, phone)
    • Shipping address (street, city, zip, phone)
    • Buyer notes

The following buyer details will be removed from orders from all other marketplaces 15 months after an order is received. All remaining order details will be retained for five years.

    • Buyer name
    • Buyer email
    • Billing address (street, city, zip, phone)
    • Shipping address (street, city, zip, phone)
    • Seller notes
    • Buyer notes

Orders will be deleted from Fillz after 5 years.

Orders for inactive/closed Fillz accounts will be deleted after three months.

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